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Making Decisions

Being open and accountable is very important to the North East Ambulance Service. Here we tell you how we go about reaching certain decisions, and why.

NEAS has governance arrangements in place to ensure that it complies with relevant legislation, carries out its duties and manages and monitors performance. 

We have a framework of organisational controls - including policies and procedures - to assist us in making sure we carry out our role effectively. 

The Risk Management and Organisational Controls Framework is the committee and reporting structure that ensures we not only comply with legislation, but also make the best use of financial resources.

 This means we can deliver a range of services at a consistent standard of quality and safety, and eliminate any unnecessary risks.  The Risk Management & Organisational Controls framework is available to view here

With the exception of the Remuneration and Terms of Service Committee and the Business Investment & Strategy Committees, minutes of all board-level committees are presented to the board in public and are published as part of this scheme. 

You can find all of our board papers and minutes here.

Board Papers and Minutes

Public Consultations

NEAS prides itself on consulting our local community and stakeholders ahead of any major decisions.

The North East Ambulance Service (NEAS) undertook an extensive public consultation as part of their plans to become an NHS Foundation Trust.  The feedback on that consultation can be found here.

Feedback on Consultation

Communications and Involvement Strategy

We take the responsibility of making sure we are involved with our community very seriously. You can read our Communications and Involvement Strategy here.

Communications and Involvement strategy