Contact Us
North East Ambulance Service NHS Foundation Trust
Bernicia House
Goldcrest Way
Newburn Riverside
Newcastle upon Tyne
NE15 8NY
Telephone - 0191 430 2000
Below we also have a detailed table of who you may contact for
different types of enquiries. Please make sure to choose the right
contact ensuring your enquiry gets through to the right person
first time.
| Kind of Enquiry |
Details |
Point of Contact |
| General Information |
All questions and concerns from patients, service users and
health professionals. Missing property enquiries. Applications for
medical records |
0191 430 2000 |
| Work Experience |
Please note that the ambulance service does not offer work
placements, If you would like any career advice please contact
>>>> |
Email recruitment@neas.nhs.uk |
| First Aid Enquiries |
All first aid training enquiries both for the general public
and and on site commercial training |
Call 0191 430 2000 or visit
our First Aid
Website
|
| Freedom of Information (FOI) |
All formal requests for information under the Freedom of
Information Act |
To submit an FOI request, please click here
|
| Writing to thank us or make a complaint |
If you are unhappy with the service you have received from NEAS
you are entitled to make a formal complaint under the NHS
procedure. Click to the right to submit a complaint or
compliment |
Make a complaint or
compliment here |
| Careers Information |
If you are looking for information on joining the service, or
would like to know more about a role you have seen advertised |
You can visit our dedicated careers section of the website here |
| Legal Services |
If you are a solicitor or member of the public with a question
relating to a legal enquiry |
Email: claims.admin@neas.nhs.uk
|
| Observing Ambulance Crews |
If you are a health professional with a request to observe a
crew. Please note members of the public are NOT allowed to observe
crews |
Email: stephanie.tarrant@neas.nhs.uk |
| Request a Paramedic visit |
Request a visit to your organisation, school, college, summer
fayre etc. |
Please click here for our
dedicated section on requesting a visit |
| First Responders |
If you would like to talk to our First Responders team about
the scheme or to join |
Please click here |
