Want to tell the world about your experience?
Case Study - George
Meddes
67
year-old George of Murton, Sunderland wanted to meet and thank
Ryhope based ambulance staff Dave Fenwick and Karen Earl
who treated George.
George said: "I took my wife Irene to Ryhope Hospital for a
routine check up and as I waited for the nurses to see to her, I
thought to myself how lucky I was to be fit and well and to have
never been ill in my life. I then began to feel an unusual bubbling
feeling in my chest. It was like a kettle boiling and it
wouldn't switch off, it was getting so strong I thought my heart
was trying to jump out of my chest."
"Irene came out of her appointment and called for the nurses who
came to my aid. All I can remember as they helped me off the
chair onto the floor was someone shouting "Get the paramedics, get
the paramedics" and someone else saying "There's no pulse!"
George also added: "I thought it was important to thank them
formally, as ambulance staff are often in the background and nobody
really thinks about them until they need them. The work they do on
a daily basis as part of their jobs is phenomenal."
Dave who has been with the trust for 33 years said: "We were
called to George who was experiencing severe chest pain, and we
undertook a 12 lead ECG outside Ryhope Hospital to find out more
about his condition. The tests we did showed that he was suffering
from a myocardial infarction, which basically means that the blood
supply to his heart was interrupted, in this case caused by a
blockage in the artery leading to his heart.
"We were transferring him to the Freeman
Hospital, I was driving and Karen was in the back taking care of
George. We had just gotten into the Tyne Tunnel when Karen shouted
back that he had arrested. I stopped the vehicle and had to
get out in the tunnel, once I got into the back, Karen had George
ready to be defibrillated and he was successfully resuscitated
after just one shock."
Karen, a 35 year old Paramedic who has worked for the North East
Ambulance Service for three years said: "George had no previous
history of any medical problems so was quite distressed when he
fell ill. After we got him into the ambulance and
administered some pain relief, he was sitting upright and talking
to me throughout the journey, but just as we entered the tunnel his
condition deteriorated.
"The reason we had to stop in the tunnel is because there is
only a short window of opportunity during which the patient's heart
is in a shockable rhythm. It's unsafe to for us to do it on the
move and if we'd waited until we came out the other side of the
tunnel, George may not have been so lucky.
"I was so pleased we were able to resuscitate him and to hear
that he's made a full recovery. It's nice to get feedback from
patients, as we don't often hear from them after treatment,
especially when the feedback is as glowing as George's was."
In a letter that George wrote before meeting his
lifesavers he said:
"All I can remember is saying to Karen 'Please do something for
me' and by golly she certainly did. The testimony is I am able to
write this letter to you both.
The nurse who was looking after me told me that you had to stop
en route to resuscitate me, in the middle of the TYNE TUNNEL! I
know your first priority is for your patient but it takes a lot of
guts and determination to make that decision for which I am very
very grateful.
The fact that you got to me, took me to the Freeman Hospital
where I was taken straight to the operating theatre, had my
operation and was back on the coronary care unit all in the space
of 75 minutes is absolutely fantastic. I hope you continue with all
of the very good work you do for us normal, average people. Your
life long friend."
It is always nice for our staff to hear what their work means to
members of the public. Whether you've had a particularly cheery
Patient Transport service driver who's made your day or you want to
thank the crew who saved your life. We'd love to hear about it.
If your story is particularly exciting, we may even ask if you
want to meet the crew and have your photo taken with the local
paper to help us spread the word about the good work the ambulance
service does.
Of course you would be under no obligation to do this and even
if you want to remain anonymous we'd still love to hear from you
and pass on your thanks.
We receive thanks for all sorts of things from baby deliveries,
heart attacks, or in cases of extreme trauma. George Meddes is just
one such patient, who wanted to thank the crew that saved his life
when he suffered a heart attack.
If you want to make a compliment about your contact with the
North East Ambulance Service you can fill in the form below or
email publicrelations@neas.nhs.uk