Our quality priorities

The North East Ambulance Service NHS Foundation Trust (NEAS) has a strong track record for delivering high quality and good value patient care.

It is our duty to deliver the highest quality services to our patients at all times by ensuring the most effective, safest possible and positive patient experience. 

Our Quality Strategy describes our responsibilities, approach, governance and systems to enable and promote quality across the trust whilst carrying out our business and planned service improvements.

Above everything, the Quality Strategy is about people. It describes our approach to ensure that we provide everyone with the care and compassion they need and enabling their voice to be heard. 

Our draft quality priorities for 2020/21 are:

1. Managing the deteriorating patient in the emergency operations centre

2. Improving cardiac arrest care

3. Improving end of life care

To view our Quality strategy overview, please click here

To view our Quality Strategy, please click here

To view our Quality Priorities Progress, click here.

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