||Shaun Hogg was nominated for his dedication to his new role as Investigations Officer in the EOC. Shaun has been working with the Patient Safety team to make sure all reports were completed in a timely manner which took pressure of the Dispatch Managers. He is passionate and dedicated to his role and has offered timely feedback to staff when errors have occurred.
The way Shaun engages with staff is second to none. He has created a presentation for new starters as well as a newsletter for the Dispatch team with updates, themes, trends and how to improve.
Nicola was nominated for her support and mentoring to the Health Advisors. Health Advisors that feel supported during the early stages are much more likely to work effectively, with a positive attitude which impacts our patient's safety. She is dual trained and is a highly knowledgeable asset to NEAS. She leads by example, by portraying the NEAS values daily and encourages others to do the same which overall helps to maintain a professional standard across the EOC.
|Catherine Murtha (O'Neil)
||Catherine’s nomination comes from the outstanding contribution she continues to make to the EOC coaching team and has a natural ability to help Health Advisors meet their role objectives. She knows what makes people tick and tailor makes every coaching session to focus on the trainee’s strengths and improve on their weaknesses, she never adopts a one approach fits all approach.
||Sarah received three nominations for being extremely supportive to her team of trainers but also for successfully securing funding for two further trainers to help add to the team’s capacity. Sarah does everything she possibly can to ensure that the training environment that she manages is inclusive for all.