Following numerous challenges, the team faced since opening in 2022, they dealt with each issue with professionalism all whilst supporting new health advisors. They have also introduced new initiatives to boost morale and have created a positive culture at the Winter House.

This team have been recognised for their outstanding efforts in automating timesheets within call handling. This has not only increased productivity, result in cost savings for the organisation but also enhance accuracy and timeliness of recording and tracking employee hours.

The team has proven to be an indispensable asset to our organisation to streamline and automate the timesheet process.

After being implemented in 2019, the team have worked tirelessly to provide the best care for our most ill and injured patients whilst supporting their families and colleagues on scene at incidents.

One member of the team received the most appreciations within the trust from patients and relatives for last year.

The Education team have transformed education delivery for over three years and have continued to go the extra mile to meet demands. They have implemented various programmes and adapting programmes to support staff and have stepped up to work operationally in times of escalation.

The team are dedicated and work above and beyond every day to support our students and develop the education offered to deliver on our workforce plan and ambitions.

At the initial stages of the commissioner’s investment and despite the struggle with capacity, the recruitment team worked together to deliver their targets.

They also managed more than 5000 applications to recruit over 600 new starters into the Trust. The recruitment team are passionate and dedicated to “give their all”.