North East Ambulance Service NHS Foundation Trust
Newcastle upon Tyne
Telephone - 0191 430 2000
Below we also have a detailed table of who you may contact for different types of enquiries. Please make sure to choose the right contact ensuring your enquiry gets through to the right person first time.
|Kind of Enquiry||Details||Point of Contact|
||All questions and concerns from patients, service users and health professionals. Missing property enquiries. Applications for medical records
||0191 430 2000
||Please note that the ambulance service does not offer work placements, If you would like information about current vacancies please contact >>>>
|First Aid Enquiries
||All first aid training enquiries both for the general public and and on site commercial training
Call 0191 430 2000 or visit
our First Aid website
|Subject Access Requests
||If you would like to request details we hold on you. This includes personal information.
You can visit the Subject Access Request section of the website here
|Freedom of Information (FOI)
||All formal requests for official information under the Freedom of Information Act. This will not include personal information.
To submit an FOI request, please click here
|Writing to thank us or make a complaint
||If you are unhappy with the service you have received from NEAS you are entitled to make a formal complaint under the NHS procedure. Click to the right to submit a complaint or compliment
||Make a complaint or
||If you are looking for information on joining the service, or would like to know more about a role you have seen advertised
||You can visit our dedicated careers section of the website here
||If you are a solicitor or member of the public with a question relating to a legal enquiry
|Observing Ambulance Crews
||If you are a health professional with a request to observe a crew. Please note members of the public are NOT allowed to observe crews
|Request a Paramedic visit
||Request a visit to your organisation, school, college, summer fayre etc.
||Please click here for our dedicated section on requesting a visit
|Research & Development
||To enquire about any research projects being carried out by NEAS
||If you would like to talk to our First Responders team about the scheme or to join
||Please click here
|Information governance/data protection
||If you would like to contact the data protection officer.
||If you are a representative for the police and would like to request records.
If you are unable to find the appropriate contact details above, please complete the below form.
Plese note, this form is not for medical advice or patient transport bookings.