Our short films will help you learn about our services, how and when to use 999 and 111 and what to do in an emergency. Click on the films below to find out more. 

Click here to view our videos with British Sign Language.

When to call 999

When to use 999

When to contact 111

When to contact 111

What happens 999

What happens when you call 999

Triaging calls

How we assess your call


Learn CPR with CPR Man


Using a defibrillator

Prank calls

Prank calls

Seaside Safety

Seaside safety

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