Printer Peter gives 111 stamp of approval
Muscle ache turns out to be heart problem
When Durham printer Peter Wright called NHS 111 with what he
thought was a minor ache, the last thing he expected was to be
whisked to hospital in an emergency ambulance.
Peter, from Newton Hall, felt a twinge the day after helping his
mother move some rubbish at her home.
Initially, he thought nothing of it - not even mentioning it to
his wife, Christine. When he awoke the following morning and still
felt sore, he decided to call his local GP.
However, it was the day of the Queen's Jubilee. The practise was
closed, and the recorded message advised him to call 111.
Peter said: "In no way did I think it was anything serious. I
simply called in the hope that they would be able to arrange an
appointment in a few days time so I could pop along and see my
"I explained to the call handler that I didn't want to make a
fuss, but he insisted I sat down and answered the questions.
"We went through my symptoms, and I told him how I was feeling.
I also mentioned that my father had died from a heart problem.
Putting all the information together, the call handler told me that
it could be an emergency.
"He told me that he was sending an ambulance straight away,
which at the time I thought was a little bit over the top - but I'm
glad he did!"
Peter was taken to James Cook Hospital in Middlesbrough, where
doctors discovered that one of his three heart arteries was
He underwent by-pass surgery, spending six weeks in
Peter said: "As a family, we lead a very healthy life. We cook
our own food, we don't use salt, and we stay active. I've done
everything from hand gliding to rally car driving. In terms of
lifestyle, it's not the sort you would associate with heart
"The 111 service was really good, because I genuinely did not
think it was anything more serious than a sore muscle from helping
my mother move her rubbish. I probably owe my life to it."