Hurray Porters and the service that's grown!
Magic idea to recruit volunteer porters should help PTS turnaround times
Four more hospitals in the North East have adopted a scheme
which should speed up the time it takes non-emergency
ambulances to get back on the road.
The volunteer porter project started in 2010 at North Tyneside
Patient Transport Service crews take outpatients to their
Previously, PTS crews had to wait with the patient until
they had been booked in by the hospital. Now volunteers carry
out the task.
Volunteer porters are not used for emergency A&E
Following it's launch, the volunteer portering project
was extended to Wansbeck General Hospital and James Cook
Recruitment is under way to place more volunteers at these
sites; the volunteers will be back covering Monday - Friday 09.00 -
As well as recruiting for the existing sites the project has
been approved to extend to the Newcastle Hospitals (Freeman &
RVI), University Hospital North Tees and Sunderland Royal.
Many of the volunteers are wanting to gain experience of NHS
working which will assist them in progressing to employment.
Chris Black NEAS Project Manager said: "This is a really good
chance to show other NHS organisations what NEAS and PTS is all
about. Right care, right place and right time.
"The previous project has helped quite a few people in to full
time employment and gain experience in the NHS environment.
"By working closely with voluntary organisations and jobs
centres we can enhance NEAS's reputation to members of the public.
The time saved to crews will enable NEAS to continue to deliver a
quality patient focused service and will assist with the transition
of PTS moving to an appointment based service"