Latest figures show NEAS highest performing in England
More likely to get an ambulance within 8-mins in North East
The latest official figures show that NEAS is currently the
highest performing ambulance service in England and Wales for
reaching patients most in need of help.
All ambulance services are funded to reach 75% of the most
serious cases within 8-minutes. NEAS is currently achieving
The figures also show that 99% of all emergency calls in the
North East where life is in danger get an ambulance within
These serious calls where someone could potentially
die are classified as "Red" by English ambulance services, and
always take priority.
Non-life threatening calls are classified as "Green".
We try to respond to Green calls within 30-minutes, though this
isn't always possible if our paramedics are treating Red cases.
On occasions, we have to diverted ambulances which are en-route
to a Green call, if a Red call comes in - much in the same way you
might face a longer wait in an A&E department if doctors are
busy dealing with a serious incident such as a road crash or a