Views sought from ambulance patients
National survey by ambulance association
A project is being launched by the Association of Ambulance
Chief Executives (AACE) to investigate why people call 999 for
an ambulance in England.
The answer might seem obvious, but you would be surprised.
We know that use of ambulance services has been increasing over
the past decade and by conducting this project, AACE hope to get a
better understanding of how the ambulance service is being
AACE would like to conduct interviews with people who have
recently used the ambulance service (i.e. within the last three
months) to explore why patients choose to call 999. If you agree to
take part, you will be asked a number of questions about the
occasion on which you called for an ambulance and about any other
services you may have contacted for help prior to calling 999.
If you would like to take part in an interview, please contact
Melanie Edwards on 020 7783 2588 or at firstname.lastname@example.org .
You will be contacted to arrange a suitable time for the
interview, which will be conducted by telephone and will last
between 30-60 minutes.
Do not contact NEAS!
All information is treated as confidential and the information
you provide will only be seen by the project team
You can find out more on AACE'S webpage at http://aace.org.uk/aace-launches-ambulance-demand-review-2/