Patients advised to only call 999 in a life-threatening emergency
A four hour strike is set to take place on Monday, October 13,
due to a national dispute between trade unions and the Government
The recognised unions in the ambulance service -
UNISON and GMB - recently held ballots across the country, where
their members voted for the action to take place between 07:00 and
Action short of strike - a ban on overtime -
will also take place from 00:01 on Tuesday, October 14, through to
23:59 on Friday, October 17.
We recognise the right of our staff to take this
action, and understand that the decision is a difficult one for
those who choose to take part. This is a national dispute that
cannot be resolved by the trust.
Patients are advised to only use the 999 number
in a life-threatening emergency.
Our overriding statutory obligation is to
provide high quality and safe service to patients. Our focus is on
taking all reasonable steps to mitigate the consequences of this
action and we are talking with the unions to ensure that the impact
of their action is minimized on our emergency care, patient
transport and both our 999 and 111 services.
However, we expect strike action to have a
considerable impact on our ability to respond to emergency
We will not be able to respond to less serious
green calls, nor provide a service for GP practices requesting
urgent transport between 07:00 and 11:00 on Monday, October 13.
The action is also expected to affect the
answering of 999 and 111 calls and cause a delay in
There will be pressure in our contact centre
throughout the day as we work to clear a backlog of calls and
During the four hours of the strike, our Patient
Transport Service (PTS) will also be significantly affected.
We are still in discussions with the unions, but
are planning to run an essential patient delivery service for
people with life-threatening conditions, such as dialysis,
oncology, palliative care and other high-dependency cases between
07:00 and noon.
For patients who have an appointment between
11:00 and noon, we do not expect to meet their appointment
schedules as the service recovers once the strike is over.
We expect the PTS service to resume back to
normal business after noon.
The overtime ban between Tuesday, October 14 and
Friday, October 17, will affect emergency care and PTS further.
We are postponing training and non-essential
meetings during the strike action and placing qualified managers
and appropriately trained support staff onto front-line duties