Volunteer Porters sought by NEAS - your ambulance service needs you!

Could you help meet and greet patients a few hours per week?

Volunteer porters sought ahead of Christmas - your ambulance service needs you!

 NEAS is hoping to add more recruits as Volunteer Porters ahead of Christmas across the North East.

The Volunteer Porters assist arriving ambulance crews, and help take patients to and from their relevant appointment rooms.

The scheme was launched in 2010 at North Tyneside Hospital, but has since expanded into North Tyneside General Hospital; Wansbeck General Hospital; James Cook University Hospital; The Freeman and Royal Victoria Infirmary in Newcastle; and The Sunderland Royal Hospital.

Many of the volunteers are unemployed or wanting to gain experience of NHS working which will assist them in progressing to employment

Earlier this year, Richard Train offered his services as a Volunteer Porter with NEAS.

Richard said: "I have been with the North East Ambulance Service now for a number of weeks and love it to be bits. I like meeting all the crews on the Patient Transport Service and Ambulance Car Service. I also enjoy meeting and chatting to the patients, and making them feel welcome to the Royal Victoria Infirmary in Newcastle, before collecting them so they can go home.

"Part of my role is to greet the crews and patients. I assist the patients in reaching the department they need to go to, and generally making them feel welcome.

"I work from Tuesday through to Friday every week, alongside two other volunteer porters called Alan and Jasmine. I start at 9:30am and finish around 3:30pm.

"We get to know the ambulance crews and have a bit of a chat with them. They make us laugh and really feel like part of the team.

 "Being a volunteer porter has given me more confidence, and I would recommend it to anyone."

Bev Smith, Patient Transport Service Business Improvement Manager for NEAS, said: "The Volunteer Porters do a terrific job, and are greatly valued by everyone they come into contact with.

"Patients like to be met by a friendly face, and the Volunteer Porters are very good at making people feel relaxed. Their help is also appreciated by our ambulance crews.

"We now have around 30-people across the North East who regularly give up their own time to help others - and they all say it is an extremely rewarding thing to do."

If anyone would like to volunteer, they can contact NEAS on 0191 430 2000, or visit /get-involved/volunteer-portering.aspx for more details.

Share this page

Copyright 2011 North East Ambulance Service Trust

Back to top

Enable Recite