Ambulance Service reports a slight reduction in pressure

Pressure reduced from "severe" to "moderate"

North East Ambulance Service NHS Foundation Trust today (January 14) reports slightly eased pressure now that the festive season is over.

The Service raised its operational status to “severe pressure” in December under a framework to protect core services for the most vulnerable patients in the region.

There are six levels of alert in the national framework designed to maintain an effective and safe operational and clinical response for the UK’s ambulance services.

Today, NEAS reduced its operational status to a level of “Moderate Pressure” as a result of changes in demand.

Simon Swallow, NEAS head of resilience, said: “The pressure on our service is still high but not as severe as it was when NEAS escalated in December and we will monitor it closely in conjunction with the wider NHS in the region.

“There continues to be pressure across the wider NHS network and we urge people to use all of the alternative NHS services available to them and think wisely before using emergency NHS services.”.

The public can help NEAS reach those patients most in need by using 999 wisely. If someone has an injury of ailment which is not an emergency, they can call NHS 111, or seek help from their GP, pharmacist or local walk-in centre.

Local pharmacies can give advice on common illnesses and provide guidance on the most appropriate way to treat them. For persistent illnesses, people should make an appointment to see their GP. By using NHS services properly, A&E departments can be free for those in need of urgent, life-saving care.

Patients are also encouraged to visit the NHS Choices website for advice on treating common conditions.

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Copyright 2011 North East Ambulance Service Trust

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