Chief Executive of NHS Improvement visits ambulance headquarters

Ian Dalton, Chief Executive speaks to NEAS staff

The new head of NHS Improvement has paid an introductory visit to NEAS headquarters.

Ian Dalton, who became chief executive of NHS Improvement in December last year, met with chief executive Yvonne Ormston and chief operating officer Paul Liversidge before visiting the Emergency Operations Centre and meeting the call handling and dispatch teams.

NHS Improvement is responsible for overseeing foundation trusts and NHS trusts, supporting them to provide care and holding them to account. Some trusts receive more support than others, depending on how much they need.

Ian has more than 30 years’ experience the NHS and the wider health sector and has held a number of senior provider, regional and national NHS roles throughout his career, including chief operating officer and deputy chief operating officer at NHS England and chief executive of NHS North of England, the North East Strategic Health Authority and two acute hospital trusts.

Ian said: “I’m delighted I’ve had the chance to visit NEAS at their headquarters today, to meet people in leadership and frontline positions and to see the care that NEAS offer their patients and the innovations that are taking place within the Trust.

"I‘ve had the opportunity to meet with everyone to gain an understanding of the pressures that NEAS faced during the winter. I’ve also been introduced to the flight deck system, which highlights the clinical improvements made by working together with key partners to ensure the best care is given to patients in the North East.”

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