NEAS Education Achievement 2019

Celebrating educational acheivements

North East Ambulance service celebrated the significant educational achievements made by more than 350 staff over the last 12 months at the NEAS annual education awards recently at Hardwick Hall in Sedgefield (Friday 26 April).

NEAS promotes professional development across the trust to support employees to continue to be competent in their professions, from paramedic to accountant. 

North East Ambulance Service NHS Foundation Trust (NEAS) employs more than 2,600 staff and serves a population of 2.7 million people by handling all NHS111 and 999 calls for the region, operating patient transport and ambulance response services, delivering training for communities and commercial audiences and providing medical support cover at events.

NEAS invests in a range of in house training for employees, from clinical and driver, to specialist and IT skills, to equip our workforce with core training, mentorship skills and accredited training, right up to degree standard qualifications. 

This year the Trust celebrated:

  • 138 employees who joined the Trust as either a newly qualified paramedic or qualified paramedic and completed their three weeks induction;
  • 57 clinical care assistants who completed an 8 week course;
  • 33 patient transport service colleagues who ended their three week course;
  • 15 apprentices who completed the Level 2 certificate in Healthcare Support Services support;
  • 12 staff who completed the Level 3 certificate in learning and development;
  • 24 staff who completed their Level 3 diploma in Clinical Healthcare support in 2018;
  • The first 19 internal Dip He Student paramedic’s who qualified in September 2018 and graduated 29th November at the Stadium of Light;
  • 65 emergency care colleagues awarded their Enhanced Care qualification at Level 6 by Teesside University; and
  • 134 frontline staff who have all qualified as emergency response drivers, achieving the nationally recognised Level 3 Certificate in Emergency Response Ambulance Driving (CERAD) after four weeks of intense driving, covering both practical and theoretical aspects of high speed driving in a mixture of urban and rural environments.

They also recognised paramedic mentors who support new starters, making an enormously positive contribution to the new and future workforce, as well as the service’s call handling team, which has been enabling health advisors, team leaders and aspiring team leaders to complete work-based apprenticeships.

Chief executive Yvonne Ormston explains, “Education, learning and development are key in making sure our workforce is equipped not just for the current job but also for the future changes that lie ahead.  Continuing professional development helps our employees to: keep pace with the current standards, maintain and enhance knowledge and skills, make a meaningful contribution to their teams and be more effective in the workplace.”

In 2017/18 the service answered over 1.4 million emergency 999 and NHS 111 calls, responded to 280,00 incidents that resulted in a patient being taken to hospital, treated and discharged 27,000 patients with telephone advice and treated and discharged over 100,000 patients at home. In the same year, clinical crews responded to 126,746 of our highest priority patients within the national targets and scheduled care crews completed almost 580,000 patient transport journeys.

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