Plea to continue using services wisely during industrial action

North East Ambulance Service is appealing to the public to use services wisely as it prepares for industrial action.

As North East Ambulance Service prepares for further periods of industrial action following a dispute between trade unions and the Government over the 2022/23 pay award, it is once again appealing to the public to use services wisely. 

The next period of industrial action is for Unison members on Friday, 10 February from 07:00-19:00. 

Stephen Segasby, chief operating officer at North East Ambulance Service, said: “The support from the public in using our services wisely during the four previous periods of industrial action has really helped us prioritise our resources for those who need them most. 

“Similarly, our partners across the NHS have shown us great support to keep our available crews on the road.  

“We will do all we can to keep our patients safe on Friday. As with the other periods of action, we are putting contingencies in place to maximise our available resources.  

“We ask that the public continue to consider which is the best service for their needs and only pick up the phone in a life or limb threatening emergency. GP surgeries, pharmacies and urgent treatment centres will still be open and will be available for anyone unsure of where to turn for help. 

“Patients waiting for an ambulance should only call back if your symptoms worsen so that our health advisors are available to take new emergency calls; or to call back to cancel an ambulance if alternative transport has been arranged. 

“We really do appreciate your support and thank you, once again, for helping us to keep the public safe.” 

Our FAQs can be found here.

For further guidance on the industrial action, visit the NHS England website. 

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