Information for GPs - Booking Urgent Transport
With rising demand for urgent transport, North East Ambulance Service is looking to improve the booking service to respond quickly and efficiently to transport requests from GPs.
We have produced a booklet to guide GPs through the process.
Please note, this service is for GPs only.
Name and contact details of the requestee
Any special requirements/instructions
Will the patient have an escort, such as a friend or family member with them
Timescales - 1, 2 or 4 hour
Patient key safe code (if they have one)
Patient house name/number
Does the patient need clinical intervention on route, such as oxygen or pain relief?
Summary of the patient's condition
Destination (including ward or clinic name)
Patient's mobility (is the patient able to walk or do they require a wheelchair)
Please ensure your patient is ready to travel for the time requested to avoid delays.
Does your patient need a 1, 2 or 4 hour response for transport?
To help decide the most appropriate response, please consider the following:
Age of the patient
Condition the patient is being admitted for
Risk of the patient developing complications
Speed that any complications could develop
Does the patient have someone supporting them nearby
For help in making the decision, please click on the diagram below: