British Sign Language & Subtitled Videos

We’ve produced some short films with a British Sign Language (BSL)  interpreter and subtitles to make our patient information more accessible. The videos will help you learn about our services, what you can expect and how and when to use them.

Click on the films below to find out more.

When to call 999

When to use 999


When to contact 111

Learn CPR

Learn CPR with CPR Man


Using a Defibrillator

Road users

What should other road users do


Patient Transport Service

Triaging calls

How we assess your call

Response Times

Ambulance Response Times

What happens 999

What happens when you call 999

Ask a Paramedic

Ask a Paramedic

Find more information about how to contact 111 or 999 if you're Deaf or have a hearing or speech impairment here. 

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