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Give us your views

We regularly carry out a number of surveys.

We use electronic tablet, website and postal surveys to collect patients' views of our Patient Transport Service and we also undertake postal surveys with patients of the NHS 111 service and our Emergency Care 999 service.

We take your views and feed them back to our board, committees and services for action. We do listed to your views and we are making changes to services as a result of feedback.

Patients are at the heart of care within the NHS and we want to give patients and carers more information, choice and control over how their care is delivered and to strengthen the voice of the public.

We would like to hear about your views and opinions. To take part in a survey, please click on one of the links below:

Patient Experience Survey (Patient Transport Service and Emergency Ambulance) 

Friends and Family Test -

Patient Transport Service

Emergency Ambulance (patients we have seen but did not take to hospital)

Alternatively, please contact us:

by phone: 0191 430 2000

Fax: 0191 430 2086 (FAO Patient Experience Team)

We are also carrying out a survey for BAME people

 

or email: patientexperienceteam@neas.nhs.uk

or have a look at one of the many involvement opportunities we have.

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