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Operator
These people will answer the phone and ask you which service you need. If you need an ambulance, say ambulance.
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Health advisors
These are the people that answer the phone when you call us. They will ask you questions to get you the right help.
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Paramedics
These are the people that come to help you.
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They have had lots of training to help make you better; they carry a medical bag.
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Clinical care assistants
These are the staff that work with the paramedics to help make you better.
They can drive the ambulance and provide care and use some equipment.
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Technicians
These staff could work together to make you better.
They can drive the ambulance and provide care and use some equipment.
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Ambulance care assistant
They drive our scheduled care ambulances and help people get to and from hospital.
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