Patient Transport Service highly commended 2016 - Steve Schofield
Patient Transport Service Team Meader in Gateshead, Steve Schofield is described by his colleagues as the best team leader they could have ever asked for, responsible for maintaining positive morale and feedback at Gateshead station.
Leading a close knit team, Steve was notified earlier this year that a colleague had not turned in for duty. Realising that this was totally out of character, he acted on his instincts and phoned and visited the colleague’s house and when he couldn’t raise him, he contacted his son and obtained permission from neighbours to access the rear of the property over a neighbouring fence.
There he found his colleague collapsed on the kitchen floor following to a major stroke. He quickly requested an ambulance and kept his colleague warm and tried to keep him conscious until help arrived.
Sadly, the colleague passed away.
Despite the sad loss of their colleague, Steve is described by his team as having given their friend a ‘fighting chance to survive’. Had he not used his initiative, his colleague may have lain alone for days awaiting help because he had been due to go on holiday the next day and Steve has since been a constant support for the family and the wider team.
A true asset to North East Ambulance Service, Steve’s care and compassion for both his patients and his colleagues shows the value of Trust employees and the true importance of team work in our service.