Public Nomination 2016 highly commended - Trevor Ulph and Alan McKay
Fondly known as Gateshead 2 crew, Trevor Ulph and Alan McKay were
nominated by a patient who has used the Patient Transport Service for over a year and expects to be doing so for the foreseeable future.
Patient Denise Cuthbertson has mobility problems and explains that the Gateshead 2 Crew always arrive on time to collect her to take her to appointments, so she doesn’t feel as stressed on arrival, and they always seem to be at the hospital ready to pick her to bring her home again.
She describes the two as incredibly patient and supportive and nominated them because she wanted to pass on her gratitude to them for being so understanding.
Like many PTS patients, she lives on her own and rarely gets out because of her mobility but when Gateshead 2 crew pick her up, she says, ‘It’s like having a friend. It is really nice to see someone different to talk to. I look forward to being transported to my appointments. It is the only time I get a ride out. All crews are great but I have found the Gateshead Crew 2 are the best - I hope you will continue to transport me to my appointments because I look forward to our chats.”