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Volunteer of the Year award winner

Volunteers provide an invaluable service to the Trust and our patients, and can enhance the patient experience immeasurably.  All of our volunteers go ‘over and above’, and this award seeks to say thank you to an individual, whilst acknowledging the great service that all of our volunteers provide.

Gloria has worked in the NHS for 30 years and 11 years ago volunteered to be a community first responder for NEAS where she has regularly gone over and above to help NEAS and her community ever since.

Gloria responds whenever needed, either from home or at peak times from work, to provide lifesaving immediate first aid in those vital minutes before an ambulance arrives.

She recently attended a British Heart Foundation Heartstart course and an instructor course for defibrillators so she could pass on these emergency lifesaving skills to community groups.

And when training others Gloria never fails to make an impact. The Trust receives fantastic feedback from groups benefitting from her skills, such as community groups and Brownies who achieved their first aid badges thanks to her help.

When asked why she does it, she explains, “I love being a volunteer. I just want to give something back to the community.”