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Outstanding support services award winner

This award recognises an individual who demonstrates an excellent level of support for internal and external customers.  Our customers are both patients who use our services, their families and carers, as well as our colleagues; people from other departments who need things from us in order to do their job effectively. 

As divisional education and development facilitator at NEAS, Ruth co-ordinates the Trust’s annual training plan, oversees all placements for students and nurses at NEAS and manages external and internal observations.

NEAS’s training plan incorporates all of the training requirements for both the clinical and driving staff so it’s a complex and intricate piece of work. But thanks to Ruth’s exceptional organisational skills and determination, the plan is delivered efficiently and effectively meeting all of the workforce’s training needs. Ruth has also been instrumental in recruiting, retaining and supporting our body of paramedic mentors – making sure each student has a mentor.

Ruth goes above and beyond her normal role on a daily basis. Described by colleagues as a fountain of knowledge, she is always willing to help and many departments turn to her for advice and guidance.

Often the first point of contact for students, Ruth’s passion for training and education shines through and she creates a relaxed and unrivalled learning experience to bring out the very best in people.  

Ruth’s dedication in getting the best candidates trained speedily and efficiently ensures they get on the frontline to serve the patients as quickly as possible.