Support services

Winner: Shaun Dagg

Shaun has been described by his colleagues as being an instrumental part of the team and without him the north division cluster could not function. The level of appreciation towards Shaun is apparent in the many nominations he has received from fellow colleagues.

As CCM for the north division, Shaun goes around all of the stations and keeps them up to date, making crews aware of any problems so that the stations can function properly for operational staff to do their jobs.

Shaun has an unremarkable work ethic. If you ask him to do anything, you can guarantee he will help you out in any way possible and always has a smile on his face. He has a real passion for his role and nothing is ever too much trouble.

His proactive nature and ability to deliver an outstanding customer experience for all patients and colleagues makes Shaun an absolute asset to NEAS to keep the fleet functioning on the frontline.

With a wealth of knowledge, Shaun is always available to offer advice to others and is an instrumental part of the team in putting ideas forward for improvements, which others sometimes get the credit for.

Shaun always goes the extra mile for you to help with anything. He works very hard in his role and this is inspiring and motivating to colleagues.

“The amount of work he gets through is astonishing.”

He is always on hand and accessible to assist in any way he can.

Delivering great customer service begins with going above and beyond and that is exactly what Shaun does every day for both colleagues and patients.

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