Unscheduled care
Winner: Kevin Parkin & Paul Hartnett

Kevin and Paul are awarded the winner of the unscheduled care category for their immense bravery when dealing with an unpredictable mental health patient.
Their own life as well as a member of the patient’s family was in grave danger during the incident but Kevin and Paul knew they had to make sure the family member was safe.
After the patient turned against the crew, they immediately exited the property and called for police assistant.
The crew realised that the patient’s family member was still inside the property and were very concerned for their safety and welfare, so decided to re-enter and brought her outside to safety.
This was a very honourable and courageous act by Kevin and Paul who abandoned their own welfare to save another.