Business Administration apprenticeships

A Business Administration Apprenticeship is ideal for those looking to gain essential knowledge required to work in a business Environment.

You will learn about the procedures to follow when undertaking a range of administrative tasks including organising business travel and accommodation, planning and supporting different types of business meetings, dealing with visitors and managing diary systems.

You will gain an NVQ Level 2 in Business Administration and be given the opportunity to apply for permanent roles within the trust upon successful completion of the apprenticeship.

How do I become a Business Administration apprentice?

Step 1

Business Administration apprenticeship vacancies are advertised on the NHS Jobs website

Register with website and search for relevant vacancies. You can set up a saved search to receive an alert when a suitable vacancy becomes available.

Once a vacancy becomes available, you can fill in the online application form.

Before filling in the form, stop and think. Ask yourself if you have the the relevant experience and qualifications needed to become a Business Admin apprentice. The essential requirements are:

  • GCSE Mathematics and English
  • Computer literate
  • Strong numeracy skills and ability to present information logically
  • Team player
  • Ability to work in discrete manner and with complete confidentiality
  • Responsible attitude and reliability, strong work ethic and hands-on approach.
  • ‘Can do’ attitude and willingness to work with others
  • Self-motivated
  • Good communication and listening skills

For advice on applying for a job with us, please click here.

Step 2

If you meet all the requirements for being a Business Admin apprentice and are selected, you may be asked to come for an interview and attend an assessment day.

For interview advice, please click here.

Step 3

If your interview is successful, you will be offered a one year training contract with the North East Ambulance Service.

You will complete your apprenticeship during your working week, collecting evidence as you work alongside experienced support service staff.

Course Overview

The Business Administration Apprenticeship program is a 1 year training program which is run in conjunction with local colleges and NEAS.

It is a work based qualification where the apprentice undertakes an support services role whilst they work towards their apprenticeship qualification.

The main components of the course are:

  • 1 year quality work experience.
  • QCF level 2 in Business Admin – this is obtained via observation of the skills the apprentice is learning during their work experience and the collation of a portfolio of evidence. The qualification is equivalent to 5 GCSE’s (grade A*-C).
  • Functional Skills - all students who do not already hold GCSE grade C in maths and/or English on entry to the program work towards Functional Skill Level 2 in English and/or Maths. This equips the students with an accredited qualification which is equivalent to GCSE grade C. This enables the student to meet the essential qualification criteria for substantive posts within NEAS.

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Former apprentices


Rosie Hind (updated)

Rosie Hind joined NEAS as a Business Administration apprentice in Occupational Health in April 2010, aged 17. She is now an Occupational Health Administrator, supporting the 5-strong occupational health team responsible for helping to keep NEAS’s 2,500 staff healthy. Every day is different as the team looks after everyone from paramedics to call handlers and mechanics ensuring they get the very best care and attention to keep them healthy and happy.

“I really love my job!" she said. "It’s really interesting and always feels great helping people. On any one day I could be doing anything from arranging off-site medicals to typing up doctors’ notes or organising immunisations for staff.

"Starting out as an apprentice was a fantastic route in as it meant I could learn about the organisation and the job role at the same time as earning money. Now I’ve got a full time job, which I really enjoy, and lots of exciting career opportunities ahead of me. NEAS is a really caring employer and a great place to work.”



Jessica Moore

After falling pregnant at 16, Jess Moore from Gateshead put her career plans on hold to become a full-time mother to baby daughter Heidi.

Jess said: “I saw a 12 month apprenticeship in business and administration advertised with NEAS and knew straight away I wanted to work for the organisation which helped my daughter. Despite having no experience, I was thrilled to be offered an apprenticeship within NEAS’s Fleet department dealing with all the paperwork for the organisation’s 550 vehicles.

“It’s a really varied role and involves everything from taxing vehicles to ensuring they are regularly maintained and safety compliant. The team I work with are great fun and extremely supportive. I’ve learnt so much and now have real skills to offer an employer. Working for an organisation like NEAS which makes a positive difference to people’s lives every day makes me very proud. When I finish my apprenticeship in September I’m very hopeful that I’ll get a full-time job with the service.”


Copyright 2011 North East Ambulance Service Trust

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