North East Ambulance Service NHS Foundation Trust
Newcastle upon Tyne
Telephone: 0191 430 2000
The table below will help you to direct your enquiry to the most appropriate person:
|Kind of enquiry
|Point of contact
|All questions and concerns from patients, service users and health professionals. Missing property enquiries. Applications for medical records
|0191 430 2000
|Please note that the ambulance service does not offer work placements, If you would like information about current vacancies please contact >>>>
|First Aid Enquiries
|All first aid training enquiries both for the general public and and on site commercial training
|Call 0191 430 2000 or visit our First Aid training page
|Subject Access Requests
|If you would like to request details we hold on you. This includes personal information.
|Visit the Subject Access Request section of the website
|Freedom of Information (FOI)
|All formal requests for official information under the Freedom of Information Act. This will not include personal information.
|Submit an FOI request
|Writing to thank us or make a complaint
|If you are unhappy with the service you have received from NEAS you are entitled to make a formal complaint under the NHS procedure. Click to the right to submit a complaint or compliment
|Make a complaint or compliment
|If you are looking for information on joining the service, or would like to know more about a role you have seen advertised
|Visit our dedicated careers section of the website
|If you are a solicitor or member of the public with a question relating to a legal enquiry
|Observing Ambulance Crews
|If you are a health professional with a request to observe a crew. Please note members of the public are NOT allowed to observe crews
|Request a Paramedic visit
|Request a visit to your organisation, school, college, summer fayre etc.
|Visit our dedicated section on requesting a visit
|Research & Development
|To enquire about any research projects being carried out by NEAS
|If you would like to talk to our First Responders team about the scheme or to join
|Information on community first responders
|Information governance/data protection
|If you would like to contact the data protection officer.
|If you are a representative for the police and would like to request records.
If you are unable to find the appropriate contact details above, please email publicrelations