If you have a disability or need help accessing our service, we have a range of resources and services that can help.

Introduction to North East Ambulance Service website

This website has been designed to share information with you about all of the services we provide, our careers and employment opportunities, how our organisation is performing, how you can get involved with our service and importantly how you can feed back to us about your experiences.

To help you navigate our site we have organised all of the information category headings along the top of the site; First Aid in the Community, Join Team NEAS, News, Your Service and About Us.  In each section you will find out more.

The site has a range of accessibility features throughout to support your experience during your visit.

Details of how to access these features are at accessible at the link below on this page.

Website accessibility features

This section has information about the accessibility features of this website.

This website is run by North East Ambulance Service NHS Trust. We have designed the website to be as easy to use and understand for as many people as possible.

This means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 400% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

AbilityNet also has advice on making your device easier to use if you have a disability.

In this section you will be able to find out more information about the following things:

  • Recite Me - an accessibility tool called Recite Me for users with specific communication needs along with a user guide.
  • How accessible the website is - we have tried to make the website as accessible as possible, but we know that some parts are not fully accessible
  • How to request information in a different format
  • How to report accessibility problems with this website
  • Advice for visiting us in person