Latest News

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  • Saving lives and saving the planet; how the North East Ambulance Service is helping the region combat climate change

    10th February 2025
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  • The North East Ambulance Service celebrates National Apprenticeship Week 2025

    10th February 2025

    It's National Apprenticeship Week the North East Ambulance Service is shining a light on the hard work of over 500 dedicated apprentices.

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  • In conversation with: our patient transport service crews

    3rd February 2025

    In 2023/24 our patient transport service completed over 542k planned and unplanned patient journeys across the North East. Largely unknown to the majority of patients who use our service for emergency care only, our patient transport service performs a crucial role which bridges the demands of social care and healthcare in the UK.

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  • In conversation with: our patient transport service dispatch team

    24th January 2025
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  • Father of two’s life is saved by the heroic act of his eight-year-old son.

    22nd January 2025

    Upon finding his father, on the floor, unconscious, and hardly breathing, Tyler took his father’s phone and called 999, once through to the call handling team he told them: “Daddy is sick.”

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  • In conversation with: our patient transport service planning team

    20th January 2025

    Sat upstairs within the hustle and bustle of our emergency operations centre in Newcastle are our patient transport service planning team. Today scheduled care dispatch officer, Nicola Mather, and communications officers Shauny Crulley and Madison ‘Maddi’ Wilson-Brown are looking after the planning of the following day’s patient transport service journeys.

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  • Survivor of a cardiac arrest thanks the crew who saved his life.

    20th January 2025

    Survivor of a cardiac arrest Graham Avery thanks the emergency crew who saved his life. 

    Sixty-year-old Graham from Houghton Le Spring was feeling a bit under the weather with breathlessness, a pain down his left arm, and a heavy feeling in his legs when his partner Marie became concerned in November 2024. 

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  • In conversation with: our patient transport service call handling team

    13th January 2025

    In 2023/24 our patient transport service completed over 540,000 journeys across the regions hospitals and clinics. Of these, over 463,000 were planned journey’s prepared in advance by our call handling team. An additional approximately 80,000 journeys were unplanned journeys received on the same day as required.

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  • Could you be the next person to lead North East Ambulance Service?

    10th January 2025

    We are now seeking an inspiring, collaborative and visible chief executive officer for one of the most pivotal NHS services in the north east, whose leadership has our patients, communities and the wellbeing of our staff at their heart.

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  • Ambulance service hitting headlines due to the rise in staff assaults

    7th January 2025

    A recent report shows that the number of staff assaults on ambulance colleagues across the country has risen to over 20,000 incidents across 2024/2025.

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