Access quick medical advice online when it’s not a life-threatening emergency
NHS 111 online is a digital triage service that can give you advice on treating symptoms when it’s not a medical emergency. 111 online covers over 120 topics which cover the most common symptoms.
Visiting 111 online
When you visit 111 online 111.nhs.uk you will be asked a series of triage questions about your main symptom. You won’t get a diagnosis, but you will find out what help you need.
Based on your answers, you will be told what to do next. This could be:
- Getting a callback from a nurse
A nurse will give you a call to discuss your symptoms and advise you on what to do next.
- Referral to other urgent care services
You might be referred to other urgent care services that you can visit yourself, such as A&E, an urgent treatment centre, a walk-in centre or evening and weekend GPs.
- Contacting your GP
During daytime weekday hours, you might be advised to contact your GP.
Pharmacists can help with minor illnesses and also give you an emergency supply of some medicines if you’ve run out.
If it’s safe to look after yourself, you’ll be told how to do that at home..