With over 1 million calls coming into our Emergency Operations Centre every year, and over 500 paramedics responding to emergencies across the North East every day, helping in life-threatening situations is at the heart of what we do.
But it’s not all we do. We provide a wide range of services to ensure patients across the region receive the very best pre-hospital treatment when they come into the care of the NHS.
In this section of our website you can find out more about North East Ambulance Service, the services we provide and how you can access them.
We have a specific section for Deaf and BSL users. In this section all of our videos have BSL interpreter / Deaf translators and subtitles.
If you’re deaf, a BSL user or have a hearing or speech impairment, or use other non-verbal communication, you can contact us using a range of support services. These include:
- 999 BSL relay service – https://
- 111 BSL relay service - https://
- 999 Relay UK (text service) - https://
www. relayuk.bt.com/ how-to-use-relay-uk.html
Or download the following Apps:
Relay UK App
SignVideo – for the 111 App