Care and Transport apprenticeships

Care and Transport apprentices spend a year in a customer service role, working with mentors and experienced scheduled care staff, transporting patients with varying needs to hospital appointments, completing inter hospital transfers, hospital discharges and palliative care transport.

Care and Transport apprentices gain an NVQ Level 2 in Customer Service and are given the opportunity to apply for permanent roles within the trust upon successful completion of the apprenticeship.

They are also given interview skills and the opportunity to gain their C1 qualification on their driving licence to enable them to work on the road.

A Care and Transport Apprenticeship can offer an excellent introduction to embark on a challenging and rewarding career within the ambulance service.

Since 2012, NEAS has trained many apprentices and most are still working for the trust today, either in permanent positions, on the scheduled care bank whilst they await a permanent position or in Emergency Care, working as emergency care assistants, emergency care technicians, or student paramedics. 

How do I become a Care and Transport apprentice?

We expect our care and transport candidates to have a caring disposition and be passionate about patient care with good communication and people skills, preferably gained through experience of working with patients and/or in a customer care environment.

You will also be expected to demonstrate a flexible, reliable and committed approach to work variable hours/shifts.

Step 1

Care and transport apprenticeships vacancies are advertised on the NHS Jobs website.

Register with this website and search for relevant vacancies. You can set up a saved search, which will send you an alert when the job you have searched for becomes available.

Once you have found a vacancy, you can fill in the online application form.

Before filling in the form, stop and think. Ask yourself if you have the relevant experience and qualifications needed to become a care and transport apprentice. The essential requirements are:

  • A full UK driving licence held for a minimum of 1 year with no more than 3 penalty points
  • Good literarcy and numeracy skills
  • A patient and caring attitude

Advice on applying for a job is available here.

Step 2

If you meet the requirements for being a care and transport apprentice and are selected, you may be invited for an interview and attend an assessment day.

Interview advice is available here.

Step 3

If your interview and driving assessment is successful, you will be offered a one year training contract with North East Ambulance Service. You will attend college every month and work alongside scheduled care staff to assist them and gain experience out on the road.

Course Overview

The current Care and Transport Apprenticeship program is a 1 year training program which is run in conjunction with local colleges and NEAS.

It is a work based qualification where you undertake an operational role on scheduled care whilst working towards your apprenticeship qualification.

The main components of the course are:

  • 1 year quality work experience in sheduled care.
  • QCF level 2 in Customer Care – this is obtained via observation of the skills the apprentice is learning during their work experience and the collation of a portfolio of evidence. The qualification is equivalent to 5 GCSE’s (grade A*-C).
  • Functional Skills - all students who do not already hold GCSE grade C in maths and/or English on entry to the program work towards Functional Skill Level 2 in English and/or Maths. This equips the students with an accredited qualification which is equivalent to GCSE grade C. This enables the student to meet the essential qualification criteria for substantive posts within NEAS.
  • C1 Driving – Care and Transport Apprentices work towards the completion of their C1 driving entitlement during the course of the program. 

Share this page

Copyright 2011 North East Ambulance Service Trust

Back to top

Enable Recite