Non-Executive Director Job Description and Person Specification

Non-Executive Director

£14,000 per annum for approximately 3 days per month

Accountable to: Trust Chair and Council of Governors


Job Summary

  • To act as an objective independent member of the Trust Board of Directors, required to participate fully in all meetings of the Board and Board Committee meetings, and to ensure that the Board acts in the best interests of service users, members and the wider public.
  • Responsible for providing appropriate oversight, governance and leadership to the NHS Foundation Trust in the pursuit of its strategies to provide effective and high quality healthcare services.

  • Scrutinise the performance of the management in meeting agreed goals and objectives and monitor the reporting of performance.

  • Responsible for determining appropriate levels of remuneration of Executive Directors and have a prime role in appointing, and where necessary removing, executive directors, and in succession planning.

  • Satisfy themselves as to the integrity of financial, clinical and other information, and that financial and clinical quality controls and systems of risk management are robust and defensible.

1.            Functional Responsibilities


  • Establishing clear objectives to deliver the agreed plans and strategy to meet the conditions of the licence, ensuring that the necessary financial, clinical and human resources are in place for the Trust to meet its objectives; regularly reviewing performance against them;
  • Holding the Chief Executive and other Executive Directors to account for the effective management and delivery of the Trust’s strategic aims and objectives;
  • Ensuring the long term sustainability of the Foundation Trust and assisting fellow Directors in providing entrepreneurial leadership within a framework of prudent and effective controls;
  • Analysing and contributing positively to the strategic development of long term healthcare plans for the North East community;
  • Leading in the discussions on the strategic development of the Foundation Trust, providing independent judgement and advice on issues of strategy, vision, performance, resources and standards of conduct and constructively challenge, influence and help the Executive Directors develop proposals on such strategies;
  • Providing vision to the Foundation Trust to capitalise on the freedoms it enjoys as a result of its status;
  • Contributing to constructive debate regarding the strategic development of the NHS Foundation Trust and any other material and significant issues facing the organisation;
  • Building and maintaining close relations between the Foundation Trust’s constituencies, and stakeholder groups to promote the effective operation of the Trust’s activities;
  • Ensuring the Board of Directors sets challenging objectives for improving performance;
  • Ensuring that decisions, strategies and actions approved by the Board of Directors are implemented effectively by the Chief Executive and the senior management team;
  • Assisting fellow Directors in setting the Trust’s values and standards; and
  • Monitor delivery of the Annual Plan.



  • Ensuring that the Foundation Trust complies with the conditions of its licence, the Constitution and any other applicable legislation and regulations;
  • Maintaining commissioner requested services and retaining protected property as defined in the conditions of the licence;
  • Maintaining the financial viability, using resources effectively, controlling and reporting on financial affairs in accordance with the requirements set out by the regulator NHS Improvement;
  • Bringing independent judgement and experience from outside the Trust and applying this to the benefit of the Trust;
  • Ensuring the best use of financial and other resources in order to maximise effective treatment to patients;
  • Ensuring that financial controls and systems of risk management are robust and that the Board is kept fully informed through timely and relevant information;
  • Participating in the appointment of the Chief Executive and other senior staff, as appropriate;
  • Working with key partners in the health community to ensure the effective delivery of services commissioned through contracted arrangements;
  • With the assistance of the Trust Secretary, promoting the highest standards of corporate and clinical governance in compliance with the NHS Foundation Trust Code of Governance and other regulatory requirements and best practice, where appropriate;
  • Upholding the values of the Foundation Trust by example, ensuring the values are widely communicated and that the behaviour of the Board is entirely consistent with those values;
  • To ensure that the organisation promotes equality and diversity for all its patients, staff and other stakeholders;
  • Promoting equality of opportunity and human rights in the treatment of all staff and patients;
  • Ensuring the Foundation Trust meets its commitment to patients and targets for treatment; and
  • Establishing and maintaining the highest standards of clinical and environmental hygiene to assure robust infection control standards.


Board activities

  • Participating fully in the work of the Board, ensuring the corporate responsibility of the Board of Directors;
  • Attending and possibly chairing, committees and other ad hoc meetings of the main Board;
  • Attending Board development sessions and other internal and external training opportunities;
  • Working corporately with other Non-Executive and Executive Directors of the Foundation Trust;
  • Liaising and co-operating with the Council of Governors and having due regard of their opinions, as appropriate;
  • In conjunction with the other Board Members, discharge duties in relation to the Trust’s Charitable Fund, of which the Board of Directors acts as the corporate trustee.
  • In conjunction with the other Board Members, seek assurance over the effective operation of the Trust’s wholly-owned subsidiary North East Ambulance Unified Solutions (NEASUS), of which the Trust is the sole shareholder.
  • Working with the Senior Independent Director on the annual performance evaluation of the Chairman, in line with the process agreed by the Council of Governors; and
  • Undergoing an individual and Board performance appraisal, and attending any additional training highlighted as a result of the evaluation process.


Council of Governors

  • Attend meetings of the Council of Governors and Governor development sessions with sufficient frequency to ensure that they understand the views of Governors on the key strategic and performance issues facing the Foundation Trust. This also provide Governors with opportunities to enact their duties of holding Non-Executive Directors to account.
  • Take into account the views of Governors and other members to gain a different perspective on the Foundation Trust and its performance.
  • Give account to the Council of Governors on the progress made in delivering the Foundation Trust’s strategic objectives, the financial and operational performance of the Trust.
  • Receive feedback from the Council of Governors regarding performance and ensure the Board of Directors is aware of this feedback.



  • Upholding the highest standards of integrity and probity, adhering to the Nolan Principles;
  • Ensuring personal compliance with the fit and proper person regulations at all times (both in respect of the Trust’s provider licence and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 5);
  • Ensuring the Foundation Trust promotes equality and diversity for all its patients, staff and other stakeholders;
  • Safeguarding the good name and reputation of the Trust;
  • Remain updated with national and local developments relating to the role of the Non-Executive Director and the NHS generally; which could impact upon the Foundation Trust; and
  • Participate as required, in disciplinary or grievance procedures, appeals and complaints procedures.

2.            Key Working Relationships 


  • Chair
  • Non-Executive Director colleagues
  • Chief Executive
  • Executive Directors
  • Governors
  • Trust Secretary
  • Chief Executive Directorate team
  • Senior Management team


  • Non-Executive Directors at other Trusts, both regionally and at other ambulance trusts.
  • Occasional direct contact with the Trust’s regulators, NHS Improvement and the Care Quality Commission.



Directly accountable to the Chair of the Board of Directors and to the Council of Governors. A key role of the Council of Governors is to hold the Non-Executive Directors individually and collectively to account for the performance of the Board of Directors.

The process for the appraisal of the Non-Executive Directors will be agreed by the Council of Governors, and conducted by the Chair. The Council of Governors will receive reports on the process and outcome of those appraisals. 


Remuneration of Non-Executive Directors will be agreed by the Council of Governors, through the Governor Nomination and Remuneration Committee.  During this process the Committee and Council of Governors will consider:

  • The responsibilities of the role; and
  • Whether the post-holder holds extra responsibilities such as chairing the Audit Committee or being Senior Independent Director.

Remuneration will be subject to annual review by the Council of Governors (or Governor Nomination and Remuneration Committee thereof).


Other Duties

The above is only an outline of the tasks, responsibilities and outcomes required of the role. The post holder will carry out any other duties as may reasonably be required by their line manager.


The post holder will be expected to maintain the complete confidentiality of all material and information to which they have access and process.

Equality and Diversity

Ensure compliance with equality and diversity legislation and display active commitment to the need to ensure equality of opportunity and the benefits of diversity.

When in contact with colleagues, patients, visitors, volunteers, contractors and people from other organisations, ensure that they are treated with respect and consideration and their dignity is maintained

Infection Control

It is your responsibility to adhere to infection control policies in order to promote cleanliness and reduce infections.  Hand hygiene must be undertaken correctly to prevent the spread of infection.  Personal protective equipment must be used in accordance with NEAS policy.  You must contribute to the cleanliness of the work environment and keep it “clutter free” and tidy.  You must also attend all mandatory training and updates to ensure you receive training appropriate to your role.

Code of Conduct

To adhere to the Code of Conduct for NHS Senior Managers and the Trust’s Standards of Business Conduct policy.

To ensure personal compliance with the fit and proper person regulations at all times (both in respect of the Trust’s provider licence and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 5);

Data Protection

The post holder must, if required to do so, process records or information in a fair and lawful way.  They must hold and use data only for the specified, registered purposes for which it was obtained and disclose data only to authorised persons or organisations.

Corporate Governance

The post holder must, at all times, act honestly and openly and comply with relevant corporate governance requirements, employment legislation, standards of business conduct, codes of openness and accountability.

Equal Opportunities

The post holder must comply with and promote Equal Opportunities and accordingly must avoid any behaviour which discriminates against colleagues, potential employees, patients or clients on the grounds of sex, marital status, sexual orientation, age, race, colour, nationality, ethnic or national origin, religion, political opinion, trade union membership or disability.

Health and Safety

Under the Health and Safety at Work Act (1974), it is the responsibility of individual employees at every level to take care of their own health and safety and that of others who may be affected by their acts at work.  This includes co-operating with the organisation and colleagues in complying with health and safety obligations to maintain a safe environment and particularly by reporting promptly and defects, risks or potential hazards.


The Trust is currently working in a climate of great change within the NHS. It is therefore expected that all staff will develop flexible working practices to be able to meet the challenges and opportunities of working within the new NHS.

Risk Management

Support the implementation of the Trust’s Risk Management Strategy. Help the Trust meets its risk management obligations by being aware of hazards and risks within their work environment and working with the Risk Officers for the reduction and removal of unacceptable risks. To advise on the inclusion of business and financial risk within the appointed risk appetite framework for inclusion on the overall Trust Risk Register as appropriate.


This job description outlines the duties as currently required but may be amended to reflect future developments in the service and the impact of new technology on the role.  Appropriate training will be provided to support essential additional skills required.

Person Specification







  • Degree level education or professional qualification equivalent, or be able to a demonstrate track record of operating in a complex business environment at a senior level.




  • Leadership & motivational skills.
  • Strong interpersonal skills.
  • Good communication and listening skills.
  • Strong understanding of performance indicators.
  • Understanding the different roles of Executive and Non-Executive Directors.
  • Ability to create well-motivated teams at senior levels within an organisation.
  • Ability to build trusted relationships with stakeholders.
  • Understanding of and commitment to public service values of accountability, probity, openness and equality of opportunity.
  • Understanding of challenges faced in the health economy.
  • Experience of determining and delivering strategies and the vision.
  • Experience of delivering presentations to large groups of people.
  • Broad understanding of financial and commercial principles and the current NHS financial landscape.
  • Understanding of risk management principles and application.
  • Clear understanding of the legal duties, liabilities and responsibilities of Non-Executive Directors.
  • Senior HR experience
  • Commercial and/or contracting knowledge



  • Proven record at Board-level or equivalent, of successfully delivering results in a complex organisation.


  • Non-Executive Director experience.
  • Experience of chairing committees and meetings.
  • Experience of managing contracting arrangements.
  • Experience of managing commercial operations.
  • Experience of operating in a senior HR role within a complex environment.




  • Integrity and high ethical standards.
  • Demonstrates a commitment to quality and promotes high standards to consistently improve patient outcomes.
  • Independent and impartial approach.
  • Ability to think strategically, understand complex issues and make decisions pragmatically.
  • Prepared to take difficult decisions and exercise strong moral courage.
  • Balanced judgement and an enquiring mind, with the ability to constructively challenge.
  • Strong communicator with the ability to adapt their style to the relevant audience.
  • Ability to view the Trust strategically as an independent Non-Executive Director and to not get too involved in the detailed operation of the Trust.




  • A strong personal commitment to the values of the NHS.
  • Understanding the unique responsibilities of NHS FT Boards.
  • A desire to work closely with health and social care partners.
  • Genuine interest in healthcare issues and a commitment to the needs of the local community.
  • Understanding of customer and public expectations.
  • Be prepared to undertake induction, training and personal development as required by the Trust.
  • Living in the area served by the Trust and being a member of the North East Ambulance Service NHS Foundation Trust.
  • Meets mandatory and locally determined fit and proper person requirements.


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