IT service desk technician, Jack Mortson
Name: Jack Mortson
Where and when did your career in the Trust start?
My career started in the training admin team in October 2018.
What apprenticeship did you complete?
I completed the business & administration level 3 (Advanced Apprenticeship).
What are you doing now?
I currently work as a an IT service desk technican here at NEAS.
How has the apprenticeship programme you completed helped you on your journey?
The apprenticeship program helped me a great deal by giving me both the level three qualification I wanted and the IT qualification I missed at high school, enabling me to get into my role in the IT department.
It also gave me a chance to work alongside a wide range of other people and as well as kickstart my career in the NHS. I couldn’t recommend an apprenticeship enough, especially somewhere like NEAS where it enables some amazing opportunities.