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Ambulance care assistants - case studies

Job title: Ambulance care assistant

Apprenticeships: Level 3 certificate in ambulance patient care: non-urgent care and level 3 award in patient care services: ambulance driving.

Eric Caisley

Eric Caisley worked for NHS111 provider Vocare before joining NEAS as an ambulance case assistant just over a year ago as he has always wanted to work for us, in particular on the front line.

He said working in PPE can be uncomfortable, but it's good to be busy and getting patients back to the hospital appointment.

Eric hopes to progress his career by gaining the qualifications and confidence in order to become a clinical care assistant.

Eric said: "I would strongly advise anyone to do an apprenticeship. The trainers are fantastic and always there to support you."

Philip Delaney

Philip business as a vocational trainer closed due to the pandemic and he began looking for a role that focused on helping others.

Talking about his apprenticeship journey, he said: "I was constantly given advice and support from the training and education department on further career development.

Due my previous experience in tutoring, I developed aspirations of becoming a NEAS training officer, this was fully supported by the trainers and my team manager. As a result of this support, I have now started my new role as a training officer."

Will Solway

Will started working at NEAS when he was 18 and completed his apprenticeship while an ambulance care assistant. He made the decision as he knew it was a good place to start his career and there would be opportunities to progress and enhance his career.

Will is seeing the benefit of an apprenticeship and he is now a clinical care assistant and working towards the level 3 care certificate.