Community Ambassadors

Community group

What is a community ambassador?

An ambassador's role is to help us, the ambulance service, spread messages and information about how and when to access 999, 111 and Patient Transport Services, and be our eyes and ears in local communities.

To help us to:

  • Reach out to people and communities
  • Educate people about our services and how to access them
  • Share key information about health care
  • Attract people to come to work and volunteer with us
  • Direct people to the right health services

As a community ambassador you will:

  • Learn new skills and enhance your CV
  • Receive a one day induction and training
  • Get a uniform and ID badge so you are easily identified
  • Make a difference in the community- be the voice for your community
  • Gain an understanding of our organisation and services
  • Get the opportunity to help people in your community

For more information:

Email: or

Telephone or text: 07580 590 185

Frequently asked questions

What skills and experience do i need ?

  • Good communications skills
  • Be aged 16 years or over
  •  A willingness to work to the Community Ambassador Volunteer Agreement and Code of Conduct
  • The ability to treat information in a confidential manner
  • Be friendly, reliable, and approachable 
  •  Have energy and enthusiasm
  •  Have links into local communities

 What levels of commitment do I have to give ?

  • This is not a traditional volunteering role. We want you to be able to fit this role around your existing commitments and adapt it to fit your life style. There is no minimum commitment required and you can always let us know if your availability or circumstances change.

How do I apply to become an ambassador ?

Application forms can be downloaded here or you can contact Loveness Scott

Email: or

Telephone or text: 07580 590 185

Will I be paid for my time as a Community Ambassador?

  • Being a Community Ambassador is a voluntary role, but we do appreciate the hard work you do

What training will i get?

  • You will be given a one day induction to the community ambassador program and, more if needed
  • An overview of the Trust
  • You will be given ongoing support 
  • You will be given a range of useful information 

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Community Ambassadors front cover

Apply to be an ambassador 

Application form  download

Information sheet for references download

What our previous ambassadors say

Alena Majid of NUR Fitness added:  “It’s a great chance for people from the BAME community to get involved in this project as everyone uses the service.  We know that the BAME community has so many strengths and I think they’ll be an asset to the NEAS.”

Rehena Sultana, of the Sunderland international Centre, said: “The training I’ve received to become an ambassador will greatly help me to provide support and information to the people I will be working with.  I’ve become an ambassador as I want to help the community I work with.”

If you have any questions or queries relating to community ambassadors, and you would like us to get in touch with you, please complete the form below


Community Ambassador Contact

Community Ambassador Contact

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