We strive to uphold our vision and values in everything we do.
Our Purpose
Being there for our communities in times of need, helping people receive the right care, at the right time and in the right place.
Our Vision
Outstanding care with compassion, improving lives and shaping the future of health and care across the North East.
Our Values
CARE underpins everything we do at the NEAS. Our values guide how we treat patients, carers and colleagues, how we work with partners, and how we lead change — particularly at times of pressure and uncertainty
Compassion
We recognise vulnerability — in patients, carers and colleagues — and respond with kindness, dignity and empathy.
Accountable and responsible
We take responsibility for our actions, decisions and outcomes, and are open and honest about the challenges, opportunities and trade-offs we face.
Respect
We value each other’s expertise, perspectives and experiences, and treat everyone fairly and inclusively.
Excellence and innovation
We are committed to delivering high-quality care and continually improving how we work, recognising that excellence is achieved through learning, curiosity, improvement and innovation.
Pride
This is more than a job, and it’s a privilege to serve the patients in our care. We’ve made a true commitment to our vocation as part of the overall NHS healthcare system. This will drive us with integrity at every turn to help others. We will commit to the recognition, training and development of our teams so that they can perform their duties to the best of their abilities.
Make a difference – day in day out
We touch people’s lives on a daily basis. How we do that can be life saving or life changing. We will always aim to make a positive difference to those people’s lives. And we will show the same respect to our colleagues as we do to our patients.