North East Ambulance Service celebrates continued Disability Confident Leader status

13th June 2025

North East Ambulance Service (NEAS) is proud to announce it has once again been recognised as a Disability Confident Leader – a national mark of commitment to supporting disabled people in the workplace.

dc_badge3.pngNEAS first earned this status in 2019. Since then, the organisation has continued to put inclusion front and centre, both by supporting its own staff and helping other employers become more inclusive too.

Deputy Chief Executive and lead executive for equality Karen O’Brien said: “Being recognised as a Disability Confident Leader is a huge moment for us. It’s not just about meeting standards, it’s about living our values every day and making sure everyone has a seat at the table.

“This accreditation reflects the voices and efforts of so many people across our organisation. We’ve still got work to do, but we’re proud to be leading the way and helping others get there too.

“Inclusion isn’t a ‘nice-to-have’ it’s essential. Becoming a Disability Confident Leader reinforces our belief that diverse teams make better decisions, build stronger communities, and create workplaces where people genuinely want to be.”

To keep its leader status, NEAS carried out a number of key actions over the past three years – from making recruitment more accessible and offering reasonable adjustments at interviews, to supporting staff who develop a disability while working and ensuring managers have the training they need. The Trust also puts a strong focus on mental health and wellbeing for all employees.

NEAS uses a number of national tools and frameworks – including the NHS Workforce Disability Equality Standard and the Equality Delivery System – to track progress and keep improving outcomes for disabled colleagues and patients alike.

Being a Disability Confident Leader also means helping others do the same. Over the past few years, NEAS has shared its experience through national case studies, worked closely with local employers, and collaborated through staff networks to spread good practice.

Judith Grieves, vice chair of the disability staff network Able@NEAS said: "We're absolutely thrilled that NEAS has been awarded Disability Confident Leader status for the next three years.

“For the @Able network, this recognition is not just a title, it is a testament to the consistent, tireless efforts of our disabled colleagues, allies, and the wider NEAS community who work every day to create an inclusive, supportive, and empowering environment.

“This status sends a clear message to both current and future colleagues that NEAS is a place where disabled people are valued, respected, and supported to reach their full potential.

“Staff networks like ours play a key role in making change happen. We’re here to support, listen, and help shape a workplace where everyone feels valued”.

The assessment was carried out by NHS Business Services Authority and the Department for Work and Pensions, as part of the Government’s Disability Confident scheme, which has been running since 2016.