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Give us your views

We really value patient feedback. Please click on one of the surveys below to tell us about the service you received.

Emergency Ambulance

Emergency Ambulance  (called 999 & taken to hospital) -  3 minute survey

111 Service

111 service survey (called the 111 service for help/advice) -3 minute survey

Patient Transport Service

Patient Transport Service (full survey) - 3 minute survey

Booking Patient Transport service

Patient Transport Service (short survey) - 1 minute survey

If you wish to opt out of receiving surveys please email yourviews@neas.nhs.uk or call us on 0191 430 2000

Patient survey report

To view our latest patient survey reports please click here 

Involvement Opportunities

have a look at one of the many involvement opportunities we have.

Complaints and compliments 

If you would like to make a complaint or appreciation directly, please click here.