Patient Information

Welcome to the patient information section, where you can find out all about the North East Ambulance Service, from how to use our Patient Transport Service to what we keep in our ambulances.

There is more information in the drop down menu to the left ,but if there's anything you'd like to know and you can't find here, check in the Our Services or About Us sections.

We’ve produced some short films to help you learn about our services, what you can expect and how and when to use them. Click on the films below to find out more.

We also have a range of videos, activities and information in other formats available on our website:

  • Visit our Learning Zone for videos and activities for children
  • Click here to view our videos with British Sign Language and subtitles 
  • Our Learning Disability Zone has easy read leaflets and information for people with learning disabilities

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